Patient360


Patient360 is a read-only dashboard that simplifies administration by coordinating access to member-centric patient information, allowing providers who are part of a patient’s care and service team to access the patient’s record through a self-service website. Providers can view clinical and case management data about a particular member’s record through the Patient360 tool.

To use Patient360:

Don’t have an Availity account?

Finding Patient360 on Availity:

  1. From the Availity home page, select Payer Spaces from the top navigation.
  2. Select the health plan.
  3. From the Payer Spaces home page, select the Applications tab.
  4. Select the Patient360 tile.

Provider tools and resources

Interested in becoming a provider in the Highmark BCBSWNY network?

We look forward to working with you to provide quality service for our members.