We have collected resources to support care for members in our network. Here, you will find behavioral health services, maternal child services, health education resources and Disease Management program support.
The Highmark Blue Cross Blue Shield of Western New York behavioral health provider network includes psychiatrists, psychologists, social workers, psychiatric nurses, other mental health providers and employee assistance health care professionals. Our facility network includes hospital inpatient units, residential treatment centers, partial hospitalization programs, and intensive outpatient services and programs.
Maternal child services
When it comes to our pregnant members, we are committed to keeping both mom and baby healthy. That is why we encourage all our moms-to-be to take part in our New Baby New LifeSM program, a comprehensive case management and care coordination program.
Health education resources
We advocate a community approach to health education and outreach activities and have a proven record of collaborating with community and faith-based organizations, advocacy groups and other community resources.
Our Disease Management (DM) program is based on a system of coordinated care management interventions and communications designed to assist physicians and other providers in managing members with chronic conditions.
Provider tools and resources
- Log in to Availity
- Launch Provider Learning Hub Now
- Learn about Availity
- Precertification lookup tool
- Precertification requirements
- Claims overview
- Member eligibility & pharmacy overview
- Provider manual and guides
- Training Academy
- Pharmacy information
- Electronic Data Interchange (EDI)