Benefits partners
We work with several partners to provide our members with quality services. For information about these partners and the services they provide, please visit their website below
Non-emergent transportation
Allegany: 1-866-271-0564
Cattaraugus: 1-866-371-4751
Chautauqua: 1-855-733-9405
Erie: 1-800-651-7040
Genesee: 1-855-733-9404
Niagara: 1-866-753-4430
Orleans: 1-866-260-2305
Wyoming: 1-855-733-9403
Vision services
1-866-231-0847 (TTY 711)
Dental services
LIBERTY Dental: 1-833-276-0846 or
Highmark Blue Cross Blue Shield of Western New York (Highmark BCBSWNY): 1-866-231-0847 (TTY 711)
*Liberty Dental is an independent company providing dental benefit management services on behalf of Highmark Blue Cross Blue Shield of Western New York
Local and state resources
County Department Social Services
Allegany County Department of Social Services: 1-585-268-9300
Cattaraugus County Department of Social Services: 1-716-373-8077
Chautauqua County Department of Social Services: 1-877-653-0216
Erie County Department of Social Services: 1-716-858-6105
Genesee County Department of Social Services: 1-585-344-8502
Niagara County Department of Social Services: 1-716-278-8400
Orleans County Department of Social Services: 1-585-589-3209
Wyoming County Department of Social Services: 1-585-786-8900
Provider tools and resources
- Log in to Availity
- Launch Provider Learning Hub Now
- Learn about Availity
- Precertification lookup tool
- Precertification requirements
- Claims overview
- Member eligibility & pharmacy overview
- Provider manual and guides
- Referrals
- Forms
- Training Academy
- Pharmacy information
- Electronic Data Interchange (EDI)