Behavioral health
Integrated health care
Highmark Blue Cross Blue Shield (Highmark BCBS) facilitates integrated physical and behavioral health services as a vital part of health care. Our mission is to address the physical and behavioral health care of members by offering a wide range of targeted interventions, education and enhanced access to care to ensure improved outcomes and quality of life for members. We work collaboratively with hospitals, group practices, independent behavioral health care providers, community, government agencies, human service districts and other resources. This enables Highmark BCBS to successfully meet the needs of members with mental health and substance use disorders as well as those with intellectual and developmental disabilities.
Health and Recovery Plan (HARP)
The Health and Recovery Plan (HARP) is an enhanced benefit package for members with complex behavioral health needs. It is made up of physical health, behavioral health, pharmacy and waiver services. HARP is for adults who have certain health conditions. These conditions are defined by the state. HARP helps members get the care they need while keeping them in their homes and communities.
For more details, view your Provider Manual .
For patient information related to HARP, visit the member website .
Behavioral Health Areas of Expertise Profile (BHAEP)
The BHAEP is designed to highlight your services, cultural preferences, race, languages spoken, and specialties to our members through the enhancement of our online provider directory. Your answers to the brief survey below will help our members find the right behavioral health provider to fit their unique needs. While extremely helpful in promoting your services, completion of the BHAEP does not affect your credentialing materials/status or provider contract. Because any representation of a clinical area of expertise is based on your self-disclosure and professional judgment, please only select those items that fall within the scope of your state-issued license and clinical experience.
Related information
Crisis Services
Family Peer Support
First Episode Psychosis (FEP)
ProjectTEACH
Documents
- ProjectTEACH Handout
- ProjectTEACH Maternal Depression
- ProjectTEACH Parent Flier
- ProjectTEACH Postcard
Mental Health and SUD Outpatient Resources Adult
Mental Health Outpatient Resources Child & Adolescent
- American Academy of Child and Adolescent Psychiatry (AACAP)
- American Academy of Pediatrics (AAP)
- The Center for Parent Information and Resources
- National Institute for Children's Health Quality Vanderbilt Assessment Scales (ADHD screening)
- Pediatric Symptom Checklist
- Parent Network of WNY
- CommonGround Library
NY State Agencies
- New York State Department of Health
- New York State Office for People with Developmental Disabilities
- New York State Office of Alcoholism and Substance Abuse Services
- New York State Office of Children and Family Services
- New York State Office of Mental Health
- New York State Office of Mental Health: Transition Age Youth Information
WNY Community Resources
Screening Mental Health & Substance Use
- Alcohol Use Disorders Identification Test Questionnaire
- Alcohol, Smoking and Substance Involvement Screening Test
- Alzheimer's Mini-Cog Screening
- CAGE-AID SUD Screening
- CRAFFT Adolescent Substance Use Disorder Screening
- Functional Activities Questionnaire
- Michigan Alcohol Screening Test (MAST)
- Mood Disorder Questionnaire Bipolar Disorder Screening
- National Institute for Children's Health Quality Vanderbilt Assessment Scales (ADHD screening)
- Substance Abuse and Mental Health Services Administration Health Resources and Services Administration screening tools
- The Patient Health Questionnaire-9 (depression screening)
Documents
- Edinburgh Postnatal Depression Scale 1 (EPDS)
- Screening for alcohol use disorder in high-prevalence demographics
Transition Age Youth
Documents
Training and Referral
Documents
Provider tools and resources
- Log in to Availity
- Launch Provider Learning Hub Now
- Learn about Availity
- Precertification lookup tool
- Precertification requirements
- Claims overview
- Member eligibility & pharmacy overview
- Provider manual and guides
- Referrals
- Forms
- Training Academy
- Pharmacy information
- Electronic Data Interchange (EDI)