Our case manager helps make health care easier and less overwhelming for patients. They work with our members to help them understand the types of services we offer to them and how to participate in their own care.
Your patients may already be working with one of our care managers. If not, or if they need help contacting their care manager, please have them call Member Services .
Our care managers may call a patient if:
Care managers can also help with:
From time to time, patients may have questions about calls they receive from one of our care managers, licensed clinicians, or outreach care specialists. When we call, a nurse or social worker will: