Please refer to the
Preferred Drug List (PDL) when prescribing for our members. This guide does not contain a complete list of drugs; rather, it lists the preferred drugs within the most commonly prescribed therapeutic categories.
Though most medications on the
PDL are covered without prior authorization, a few agents will require you to contact our Pharmacy Department for authorization. We also cover some commonly prescribed over-the-counter (OTC) medications. Please refer to our
OTC List when prescribing these medications for our members.
Prior authorizations by phone:
You can reach our Pharmacy department at 1-866-231-0847 between 8:00 a.m. and 7:00 p.m. Eastern time Monday through Friday and 10:00 a.m. to 2:00 p.m. Eastern time on Saturday.